Returns & Exchanges

At Eveline Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, you can return unused and unopened products within 30 days of delivery for a full refund.

1

Initiate Your Return

Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all safety seals are intact to qualify for a refund or exchange.

3

Ship the Items

Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned cosmetics, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing